Have questions? Need support? Want to partner with us? We're here to help. Choose the best way to reach us below.
Join our Telegram community for quick answers and peer support. Our community managers are active daily.
Join Telegram →Follow us for the latest updates, announcements, and to send us a quick DM.
Follow @pulsechainbridge →Interested in partnerships, integrations, or business opportunities? Let's talk.
[email protected] →Found a vulnerability? Please report it responsibly. We offer bug bounties for valid reports.
[email protected] →For all other inquiries, email our support team. We typically respond within 24 hours.
[email protected] →Building on our API or need technical integration help? Our dev team is here.
[email protected] →Most "stuck" transactions are just waiting for block confirmations. Wait 10-15 minutes, then check the status in your transaction history. If still stuck after 30 minutes, contact support with your transaction hash.
Most transfers complete in under 3 minutes. During network congestion, it may take up to 15 minutes. You can track your transaction status in real-time on the bridge interface.
Unfortunately, blockchain transactions are irreversible. Always double-check addresses before confirming. We cannot recover funds sent to incorrect addresses.
Check out our Blog for detailed guides, including our popular How to Bridge ETH to PulseChain tutorial.